Meet the Staff

Jim Elder

President/General Counsel
Direct: (906) 228-9292Email: Contact Me

Ryan Nummela

Risk Management Advisor
Direct: (906) 228-9292Cell: (906) 236-2744Email: Contact Me

Ryan is a Negaunee native carrying over 15 years of experience specializing in investments and insurance knowledge. A member of St. Paul's curch, a baseball coach, and father of three; Ryan will bring an attention to detail while helping customize plans to fit the clients needs. Ryan attended Northern Michigan University focusing on Computer Information systems with an emphasis on Business Marketing. Ryan is a past President of Forty Below Marquette County Young Professionals, sitting President of Upper Peninsula Independent Insurance Agents, member of Chamber of Commerce and American Legion. Ryan has made a commitment to helping volunteer in the community and help such organizations as The Marquette Children’s Museum, YMCA, Muscular Distrophy, Salvation Army and Special Olympics. In Ryan's Spare time he can be found exploring the great outdoors and laughing with his children.

Claire Bissonnette

Accounting/Office Manager
Direct: (906) 228-9292Email: Contact Me

Claire retired from the Air Force in 2003 and has 7 years of experience in the Social Work Field. Claire joined the Elder Agency in 2007 as a Real Estate agent and has been doing the bookkeeping for the agency since 2008. Claire enjoys hiking, biking, kayaking, and snowshoeing. She also loves to read and travel.

Shelly Malay

Insurance Relations Consultant
Direct: 906-228-9292Email: Contact Me

Hello! I am from Negaunee and other than for a brief time living in Minneapolis and Guanajuato, Mexico, I have been a Yooper my whole life! Before joining the fantastic team at The Elder Agency and becoming a licensed insurance agent, I graduated from Northern Michigan University double majoring in Marketing and Spanish. I like to spend my free time with family and friends, play softball and tennis, go to concerts and hibernate during the winter. I have 10+ years of experience in customer service and I’m here to help with any insurance questions, concerns or requests that you may have!

Julie Cygan

Insurance Relations Consultant
Direct: 9062289292Email: Contact Me

Lauren Ogle

Cheerful Support Specialist
Direct: 9062289292Email: Contact Me

I was born and raised in Negaunee where I graduated from NHS.I Moved to big rapids to pursue my passion of Public Relations at Ferris State University. After two years, I missed my home back in the Upper Peninsula and decided to become a Wild Cat! I currently live in Harvey with my daughter, husband, Husky, and Chocolate Lab. I could not be happier about working with the Elder Agency and continue my passion of helping others. I enjoy answering all of your questions and making sure that any issues you have, will be resolved! Stop on by and see me anytime!

Kate Houtz

Insurance Relations Consultant
Direct: 9062289292Cell: 9062289292Email: Contact Me