Chief Tail Wagging Specialist
My name is Otto, and I’m excited to introduce myself as the newest member of the Elder Agency family.
I’ve recently accepted a very important position around the office as the Chief Tail Wagging Specialist, and while I won’t be answering the phones or writing insurance policies, I do have one very important job…
Making sure everyone who walks through our doors feels welcomed, appreciated, and treated like family.
From the moment I arrived, I could tell Elder Agency was a special place.
There are smiles at the front desk.
Neighbors helping neighbors.
Friendly conversations.
And a team that genuinely cares about the people they serve.
That’s exactly the kind of place I wanted to call home.
For nearly 90 years, Elder Agency has been helping families, businesses, farms, and individuals throughout the Upper Peninsula protect what matters most.
While many things have changed since 1936, one thing never will…
People always come first.
That’s something I can really wag my tail about.
Whether you’ve been with Elder Agency for decades or you’ve recently joined our family, I want you to know something important.
You are never just a policy number here.
You’re a friend.
You’re a neighbor.
You’re part of our community.
Otto's Values
1
Protection
It is what you pay your premium for. Our team is here to make sure you have the coverage you need.
2
Trust
With 90 years in the community, you can trust that we will be around to help.
3
Loyalty
We stand by our clients long after the policy is issued. It's about providing dependable advice, claims support, honest communication, and helping you adapt your coverage as life changes.
Meet the real Otto!
Otto’s responsibilities include:
🐾 Welcoming visitors
🐾 Keeping the team smiling
🐾 Supervising important office activities
🐾 Providing emotional support (mostly through tail wags)
🐾 And reminding us every day that insurance is about protecting the people and things that matter most.